Virgin mobile
Overcharging on their everything plan w/o reason

Since 12/28 Ive been disputing a data charge on my phone with virgin mobile. First it was a dollar, it was settled. Then again on 1/8 it was a quarter. My question is if it is a 55 dollar unlimited everything plan why are they taking any money from my account. I am disabled and only get paid once a month. I explain this to them on the 28th of december and all they coukld say is that their backup office was looking into it. I've been with virgin mobile more than 5 years so what is the problem now, i've received no response from them since their last e-mail on the 8th of january. What can i do?

Company: Virgin mobile
Country: USA
Phone: 8883221122
Site: virginmobile.com

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