Best Buy Geek Squad
Overcharging, Lying

I Named Geek Group to get a television repair. I had been informed the price could be $150-plus components. Technology turned up one hour and half late, looked over television (did not actually open-back or execute any diagnostics) and stated that it required a primary control device. He named me and claims it'll be around 500 and he'll possess the component in four times. He explained he'd call-back inside the time to setup new visit. Never called back, I named per week later, they sent another technology using the components. New Technology mounted a reason panel (online $34) not really a primary control device (350 online), he could not determine why technology requested 2 of these when-TV just has one. He named his payment individuals and they informed him component was $45 plus they, n withhold one. He informs me the statement is $670. I questioned how 150 (support phone) 45 (component) involves 670. Could not reply or could other people, but that is what I owe for your fix. Technology stays two hours on phone at my home with his payment dept., nevertheless no solutions, places me on telephone, they inform me they do not understand what occurred and certainly will contact me following day to describe. No-call. Two nights later 1st technology calls, informs me they requested the incorrect components and it is only a chance the $45 component set my television. He also stated that I have to spend the $498 since it was the estimate. Today geek team named back and claims they will consider $85 for that $45 component and contact it actually. Exactly what a laugh, they get trapped attempting to tear me down for $498 and return with they will consider twice exactly what the components value to stay it. Watch out for these rip-off artists.

Company: Best Buy Geek Squad
Country: USA
State: New Jersey
Site: geeksqaud.com

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