Sears Kenmore Dryer
Terrible customer/repair service

We bought a dyer from Sears last year. While buying the dryer, we bought the guarantee/safety strategy. We'd lately realized that our garments required 2-3 rounds to dry. We named Sears plus they really quickly planned a scheduled appointment. The technician arrived and decided the dryer required a brand new indicator of some kind and requested it to become sent to my home. He returned per week afterwards (On November 21st), and mounted the component. He evidently didn't deploy the component properly, as each time we attempted to begin the dryer, it put the breaker and sparks flew everywhere. My partner changed the breaker, convinced that it had been simply the breaker. Nevertheless, when he changed it, simply inserting within the dryer might journey the breaker. Sears declined to assist us out, despite the fact that we've a guarantee, they believed it had been suitable to depart a fire risk in my own house for over per week. We're due to truly have a technician seriously Friday, December 1st. The support is HORRIBLE. I don't feel confident with the dryer in my own home. I've 2 kids, nor enjoy a technician arriving below and never performing his work, consequently leading to risking the lifestyles of everybody that lives below having a fire risk. I'll NEVER purchase a factor from Sears again. I had been about the telephone for more than 2 hours looking to get some handle to the problem of the truth that they'll not get anybody in below faster to repair/get rid of the dryer, and all-they provided me was a measly $25/week to protect washing expenses. Thanks a great deal for the bad support.

Company: Sears Kenmore Dryer
Country: USA
State: New York

  <     >