Verizon El Paso, Tx
Tech Support on the phone, two times. Bothy took three hours of time did nothing. Three hours of my time, did'nt do a dam bit of good. Tech did exactly what I did. Geeeze

First I drive a BIG TRUCK, as in SEMI, as in BIG TRAILER 18 Wheeler attached. My Interent card was working in the am, I tried putting Verizon Card on my secondary computor. I run a business.in doing so I put my card back on the Primary computor and It didnt work at all. Kept saying ERROR 691, which means my login name and passowrd arent matching with corporate. I called what I thought was a tech, she took me through changing the password, deleting the whole thing, and checking sid and other stuff I know nothing about. This took two hours thanksgiving eve. So about 4 pm she advised me to take a short hop in my big ass truck to the busiest shopping area in El Paso, up the 375 to Zaragosa BlvdI told her she has no idea what she is asking me to do. This was the location of the Verizon store she called, they were to exchange my card for a new one. No Problem, WRONG. I finally get over in that neighborhood and there is no place to park this big ass truck.

Company: Verizon El Paso, Tx
Country: USA
State: Texas
City: El Paso
Address: 659 & 375 On Zaragosa Blvd

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