Toys R Us
ToysRus Warranty is a joke - NINTENDO DS LITE

I purchase toyrus warranties on basically everything I purchase from toysrus. I purchased a DS. I sent it off due to the screen messed up. It came back not reading games each time. I sent it off. Came back, didn't read games everytime again. The warranty expired, but due to the 30 day guarantee they allowed me to send it off again. I've sent it off 5 times now over the SAME ISSUE and still can't get a replacement DS! I'm told basically toysrus is out of it because the warranty expired and it's up to the place I've been sending it off to, for them to replace it. I've asked them to replace it and they said sent it back one more time, that was 2 times ago! I believe it's a waste of money to purchase a warranty because in the end it does no good. That's my own person option due to my experience that I've gone through.

Company: Toys R Us
Country: USA

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