Digital TV Express
Info Net Products/Digital Cable Boxes Over 1yr to get a refund and still counting

I bought a cable converter box from Digital TV Express and the 1st one did not work fully. Returned it with no problems and recieved a 2nd box. The second box did not work at all, so I contacted an individual by the name "JD"."JD" told me that I should return the box for a refund (his sugestion not mine). I returned the box and 1st recieved a $25 refund (paid $245 for the box). After numerous phone calls and numerous messages left for a return call back, I only recieved 2 or 3 calls back from "JD". After talking with "JD", we agreed that a refund in the amount of $225 was fair. I have been dealing with "JD" for over a yera now and have recieved broken up amounts of a refund ($25 here, $80 there, and so on...) I am still waiting for my final payment of just $60; however, its like pulling teeth with "JD". What ever you do, do not buy anything from this co.

Company: Digital TV Express
Country: USA
State: Alaska
City: Anchorage
Address: P.O. Box 231616
Phone: 8668778989
Site: inphome.com

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