The Home Depot/Awntech
Defective product, no tech support

I purchased an awning In The Homedepot. It demonstrated to truly have a severe installation design defect.installation supports avoid the awning from shutting to within about 2' of fully-closed. AwnTech, the awningis producer, did not provide me-any tech-support after I named or sent them. Their "tech-support" was just a small lady, who might just inform me "be careful" when focusing on the awning. Even if I returned Towards The Homedepot to possess them contact AwnTech for me personally, their owner informed us these were out to lunchtime, at 2:30pm. And not called me back.

I acquired a typical "The House Site" e-mail request to charge the merchandise. I scored AwnTechis techsupport badly. However The Homedepot declined my evaluation, though it was correct and cool-headed. They didn't wish to notice any critique of AwnTechis techsupport. Never mind that I am caught having a large issue. I will repair it myself, at a price.

Company: The Home Depot/Awntech
Country: USA

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