ATT Wireless
No Service, Bad Customer Service, Cannot Talk to a Supervisor

Electronics and household app.

My wife purchased an AT&T wireless plan about a year ago. Since both of us also had company phones and were allowed to use them for personal use the AT&T phone sat idle. When I was laid off I decided to use the AT&T phone in my job search. Much to my dismay I found that the AT&T service did not work properly, no signal, dropped calls, failure to connect, and inability for me to hear others and others to hear me. It was impossible for me to carry on a conversation.

I called AT&T customer service frequently and received the same runaround that others here have complained about, their system was always down so they could not look up our account, no supervisors available to speak to me, telling me that there are no problems with their system in my area, and waiting on hold forever.

I was even told that cellular phones were not intended to be used indoors. On one occasion I asked for the name and address of the company president and was advised that they didn't give out that information. One person said that it must be a problem with the phone and it would cost $50 to replace it which didn't fix anything. I am completely outraged by their arrogance and apathy toward customer satisfaction.


Company: ATT Wireless
Country: USA
State: California
City: Anaheim Hills
Address: P.O. Box 68055
Phone: 8008887600
  <     >  

RELATED COMPLAINTS

Cingular Wireless
A Real Ripoff I was told I had a 30 day trial and got charged for activation fees

AT&T Wireless
Bad business practice

Verizon Wireless
Verizon wireless review - customer service

Cingular Wireless
Ripoff and bad wireless provider / service

AT&T Wireless
AT&T customer service - AT & T Wireless

AT&T Wireless
Terrible Wireless Service - Wireless service

Liberty Wireless
Cellular Choices Fraudulent Charges, Non Service, Dishonest customer service reps

Sprint pcs
Sprint PCS ripoff deceptive company victimized many consumers Pontiac michigan

ATT Wireless
Services ATT Wireless lost towers in my area and now my phone does not work PERIOD, and I still have to keep my contract!

Sprint PSC Wireless Service
Sprint PCS Largest coverage my butt! Ripoff cellular NO service