Sears Defective LG Frig (2)
Credit card not reimburst

Purchased new LG Fridge from sears online 11/14. Shipped 11/16. Frig never got cool. Technician arrived and recommended us to possess it swap-out for another fresh on. This occur 11/27/10. Had same problem frig wouldn't proceed below 45 degrees. Named Sears plus they stated they'd deliver a different one out. I declined and had faulty frig acquired on 12/05/10. Afer many calls wondering concerning the cridit to become put-back on my charge card I had been informed this requires 7 to 10 times. Nicely after 10 times nevertheless didn't obtain my credit, called back the 800-697-4313. I expected for Norma as she explained to talk to notice again if my credit didn't appear. I used to be informed she'd contact me back (never occur) Named again today and was informed they'd resubmit my credit and it'll consider another 7 to 10 days. The disappointment my loved ones and that I had, from lacking a functional fridge for three months was frustrating, we dropped food our Christmas was destroyed, today more disappointment looking to get my hard earned cash back from the SEARS. I'm like they don't worry about my problem and never solving this problem any time in the future. I'll never store at SEARS again and certainly will retell my expertise to as many folks as possibe.

Company: Sears Defective LG Frig (2)
Country: USA
State: Massachusetts
Site: sears.com

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