Sears-Kenmore dryer
Dryer repairs

I've three problems I would like to possess resolved;

1.) I named 800-4-MY-HOUSE a week ago to create a scheduled appointment to obtain my dryer maintained. A few years back I desired my dryer set and named exactly the same quantity along with a live individual provided me a-one year support agreement to get a handful of hundred bucks and that I was wishing to obtain exactly the same offer this time around. A pc responded the telephone and not offered mean choice to keep in touch with a live individual or to obtain that same offer. It got me 3 calls towards the pc to help make the visit but again not was previously a live individual offered or that support agreement provided. The support individual turned up on Sunday and billed me $283 to "repair" the dryer.

2.) I stated "set" since the dryer continues to be no longer working, exactly the same issue still exists therefore the $283 was an entire waste of cash. I named the 800-4-MY-HOUSE quantity on Sunday to keep in touch with somebody concerning the dryer nevertheless no longer working and again was nevertheless not provided the choice of speaking with a live person. I pressed the 0 key a few occasions out-of frustration and reduced and see I obtained transferred to some live person. Nevertheless this individual couldn't assist me whilst the pc wasn't updated however using the info of my support phone and that I was informed to call-back on Friday.

3.) I called back today and got a scheduled appointment setup for Friday and also the woman provided me the support agreement for $205 for potential function, to not contain Wednesdayis $283. She really attempted to market me the merchandise I needed the other day but couldn't access it the surface of the $283 I settled two days before. Therefore for $488 I will obtain the dryer set in the place of purchasing a fresh one for $329, contact me insane but that simply doesn't appear to be much.

4.) I believe the sole reasonable factor for you really to do would be to return me $78 bucks and promote me the support agreement I needed but couldn't purchase in the pc and also to repair my dryer. Please allow me to understand your ideas.

Company: Sears-Kenmore dryer
Country: USA
State: Connecticut
City: Enfield

  <     >