Audio Expres
BEWARE, BEWARE, BEWARE Do not shop here if you have any other options
- 10-29-2010
- 8
Electronics and household app.
These guys are the kings of poor/bad customer service. They also employ the lowest possible budget installers. If you have a junker car and don't care what it sounds or looks like these guys may be for you. They installed an alarm and stereo that I've had nothing but problems with. All the red flags were visible when I made my initial purchase and I disregarded them. They struck me as generally dishonest people but the guy was willing to discount the product to the point that I said OK. Well I've had nothing but problems with everything. I've had many general electrical problems tied to their install. The jerks actually cut the power cord to the back door of my SUV cause they thought it COULD be the problem. Then they shoved the wires into the hole so I wouldn't see it. I can never lock my rear doors now. I have made many trips back to them for repair and they accept responsibility for their sh*tty install but won't fix it. Their justification is they were trying to diagnose as they did more damage. They were expected to cut a small hole in my dash in a manufacturer made hole. It could have been done discreetly and out of site from any passenger in the car. It is a new $60,000 car and they made a hole that looked like they banged it out with a hammer and screw driver. You really had to see it, it was really bad. Again, undisputed by their staff but unwilling to resolve. The sales people are happy to take your money but suck after you need any follow up service. When it comes to foul customer service these guys cannot be topped. I will celebrate the day that they go out of business. I took my car to and they resolved all of my electrical trouble and resolved my problem as best as they could. Some of the cosmetic damage could only be hidden and they did their best. I am grateful to them and they charged me a fair price.
Company: Audio Expres
Country: USA
State: Arizona
City: Tucson
Address: 5004 N, Oracle Rd
Phone: 5208887066
Site: audioexpress.com