Nvidia Corporation
Crushed 3D glasses from online store, no replacement sent

After purchasing a 3D kit from Nvidia after upgrading my computer and equipment to enjoy games and movies in 3D, I soon ordered an extra set of 3D glasses from the Nvidia store online and paid for everything, including freight through FedEx.

When the product arrived it was damaged, and the FedEx driver opened the parcel and filed a damage report with the claims department. FedEx paid the Nvidia store in full the cost of the glasses as well as shipping costs.

In contacting service@store.nvidia.com, it became apparent that they have no intention of sending me a new pair of glasses. Despite repeated attempts, they use a form letter telling me to return the damaged glasses, which became the property of FedEx once Nvidia was paid in full. Sorry, not mine to return. Besides, I sent photos to Nvidia showing the condition of the shipment on arrival and the crushed product inside.

Nice way to rip off former customers with this kind of treatment. Somehow stupidity runs rampant within this area of Nvidia.

Company: Nvidia Corporation
Country: USA
Site: nvidia.com

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