Sears
Delivery Rebate

We bought a dryer in at a California store and paid for delivery and setup (attachment) and we were offered a rebate for the delivery and setup. We bought the dryer for our summer home in Massachusetts. When they delivered the dryer they told us they aren't allowed by law to set up the dryer... Only deliver it... They couldn't even take the old dryer away because they aren't allowed to disconnect the old dryer. So it cost us another $145 to get the dryer hooked up. The Sears store was nice enough to offer to take $65 off the price we paid for the dryer. However, the rebate for $75 was refused because when they took the $65 off for the hassle, it brought the overall price of the dryer down below the rebate minimum. So we paid $75 for delivery and hookup because they offered a rebate of all that money, then gave us a discount after they couldn't fulfill the hookup, which then took away any rebate. So by being nice and giving us $65 off, we ended up paying $10 more... Plus the $145 we didn't expect to pay at all. We were happy to deal with the extra cost if we got the $75 rebate for delivery and set up we were promised.

Company: Sears
Country: USA

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