Sears
Washer and dryer order with dryer delivery repeatedly missed
- 08-31-2008
- 37
Electronics and household app.
We purchased a GE Profile washer and dryer from Sears on July 17 being told it was in stock. After we already went through all the paperwork to start a Sears Card account to get $100.00 rebate, we were told the dryer wasn't in stock. We agreed to an Aug 4 delivery for both. Only the washer arrived.
Two months later and four "supposed" delivery dates later, they never came. We even received a temporary dryer, which they charged/credited my Sears account for, but they picked it up on delivery date number 4 when our dryer was promised again. That day is today and no dryer came. They can't explain why, but "they're working on it".
Company: Sears
Country: USA
Site: sears.com