Dirt Devil
I'm so disgusted by their customer service

TTI Floor Care United States, occasionally known better by their vacuum manufacturer "Dirt Devil" has terrible customer support. To be able to load the machine cleaneris guarantee I was informed I'd to generate 2 1/2 hours (with gasoline costs at $3/gallon) to some fix shop, then after it was examined & decided that it might certainly be anything contained in the guarantee which was wrong withit, I Would need to SPEND to deliver it back... Therefore spend about $60 or even more to deliver back my damaged/dangerous vacuum cleaner. Because the evening I purchased, the Machine has this powerful burning odor, nearly as though there's a fireplace. The gear broke in regards to a month before even though that may have led towards the smell, the odor hasbeen happening for 8 weeks... Well before the gear broke. I told them I had been worried due to the probable dangerous scenario, convinced that these were a socialy responsible organization... I actually donot believe so... It could have nicely simply inflated plus they wouldn't care! I spoke to 7 various rude people for 50 units before 8th individual determined I really could stop the wire and deliver it back using the label about the device plus they are likely to deliver me a brand new one... However now I-donot need the brand new one, I am getting it since I cannot afford to purchase a brand new one, but I intend on never buying this manufacturer again. I am so ashamed by their customer support. Thus ashamed.

Company: Dirt Devil
Country: USA
Site: dirtdevil.com

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