Virgin Mobile USA
Unsafe billing practice

I registered for that $49.99 monthly no agreement endless mobile phone support. I bought the telephone and registered for support on the site. I connected the program to my charge card to become charged monthly. Obviously the very first month was billed and settled. The following month without caution the telephone was stop entirely. I invested over 35 mins going right through their automatic "ALEX" program to ultimately obtain a live representative. I described the issue and also the repetition got my info of my charge card again and also the cost was created. I asked whether I'd need to contact each month to get this done and was guaranteed that will not function as the situation. Obviously this month once more the telephone was suddenly ended. The reaction from customer support was, " the machine claims their isn't any cash about the card". This can be a credit card not really a bank card. It doesn't sustain a stability. Despite having adequate contact data from me Virgin Mobile created no work to make contact with me just before ending support. That's wreckless because a telephone is just a lifeline. It's no incoming or outgoing support. Next, normal unsecured bank cards do not have amounts in it and not can. Should younot wish to take them subsequently just consider debits. Whenever you maintain terminating support Virgin Mobile snacks good-paying clients as if they're deadbeats. I'm rescheduling service and wish this article gets read by anybody considering Virgin Mobile support. Additionally they fail miserably to provide an immediate point around that automatic nonsense meaning and additional period expense to repair their mistakes. I don't advise them.

Company: Virgin Mobile USA
Country: USA
State: New York

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