HHGregg / Mitsubishi 61 DLP / 3YR ESP
Do not stand behind their products
- 02-09-2010
- 16
Electronics and household app.
Therefore we've bought several devices and technology fron HHGregg therefore chose to get a 61 in. Mitsubishi DLP once they were on-sell. We wound up investing only a little under 3000.00 and bought the 3 YEAR ESP for that Television. Well it was bought March 13 now it went nutso and really appeared as if our Television was in Prison. We named he nearby HHGregg who stated it had beennot a shop issue and also to contact Corp Support and guarantee who subsequently informed us they'd deliver somebody out in per week.
A freaking week? Therefore my spouse calls me to inform me whats happening and so I contact the shop and talked witht he supervisor and described that people have now been faithful clients, bought the ESP for this Television that will be significantly less than a yr-old and we ought to possess a alternative if we're needing to wait per week. She informs me just the corporate workplace chilly problem "loaners" and also to contact them before 4pm. It was at 3:40pm today. And so I quickly caled and waited on-hold till 4pm! I imagine these were waiting to determine easily'd hang-up so that they might move house for that weekend without coping with me... incorrect
I was subsequently informed my Television was not old enough to truly have a loaner released which it was still underneath the manufactor warranty and also the ESP released by HHGregg wasnt essentially. Good, then remain behind that which you purchase for your client since we're not even close to pleased about being with no Television to get a week since thi 11month old bit of garbage required a dump
No go. She said it is not HHGreggis problem plus they do remain behind their items, but evidently not
I'll NEVER again buy another product from their store and you ought to also think hard before purchasing something there. Unless obviously you prefer bad items by having an even bad support dept and client relationships department!
Company: HHGregg / Mitsubishi 61 DLP / 3YR ESP
Country: USA
Site: hhgregg.com