Best Buy
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Nowadays our regional Sunday document 12/27/09 included the Top Buy revenue document supplying a Sony Leader A330-DSLR Camera with Contact and carrier for $599.97. Because we'd been looking to purchase an electronic camera this seemed just like a good deal so we visited our Bestbuy shop in Charleston to buy the camera. Whenever we asked from the salesperson concerning the camera he explained he'd examine and delivered to express no they didn't possess the camera. Then he requested a lady friend and we viewed as she folded her eyes with perspective stated "we never maintained any Sony products". As time passes taking a look at additional options another affiliate within the shop stated he'd contact the North Charleston shop - which he did - they never maintained the camera both. Then he created the present to-order it for all of US online without any shipping cost and we're able to choose it-up in the shop. We informed him we'd believe it around. We went house to check out Bestbuy online for that camera bundle - no shop within 200 kilometers of Charleston SC maintained the Sony camera. We'd have regarded driving to choose it up if we're able to have discovered it. We chose to buy it online from Bestbuy so that as we attempted to accomplish the buy a $25.00 shipping cost kept arising so we named the Top Buy online quantity to inquire about purchasing the camera and selecting it-up in the Charleston shop. The Top Buy affiliate stated "I actually donot understand why those individuals in the Charleston shop told you you could steer clear of the shipping cost by selecting it-up there - we have to educate them better so that they quit stating that to everybody..." - we then explained well you're out-of a purchase I suppose - to that the Bestbuy affiliate responded - oh well. We bought the exact same camera one hour before from Amazon. No-tax with no shipping cost & most significantly - no perspective. I seldom take some time out-of my day-to deliver a written criticism of a buying experience but I've never experienced such bad customer support in addition to insufficient attentiveness and professionalism when I did nowadays equally in the Charleston SC team (shop found on Sam Rittenburg Blvd) and also the online reaction. The Charleston team created this type of bad impact on me I'll never store in virtually any Bestbuy shops again and certainly will cetainly inform my buddies to prevent this inexperienced couple of children that you simply have working the Charleston procedure. Obviously I used my $600.00 elsewhere today.

Company: Best Buy
Country: USA
State: South Carolina
City: Charleston

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