Bluestar International Components
Never received credit on returned merchandise

Returned lamp according to instructions provided by Customer Service. Received confirmation that lamp was received and refund would be processed. It has been 2 months, still no refund.

Inquiry sent to Customer Service email on 10-30-09, no response. Another email sent on 11-09-09, no response.

November 19, called Customer Service phone number listed on website, voice mail box full, could not leave a message. Called RMA phone number listed on website, non-working phone number. Called Customer Service phone number again, entered 0# in hopes of getting an actual person. No such luck, voice mail box full. Sent email to RMA email address, no response.

This was paid through PayPal. November 21, opened a dispute.

Next step will be to file a complaint with the credit card company.

This organization is not professional, responsible, nor can they be trusted. Buyer beware.

Company: Bluestar International Components
Country: USA
Address: 215 East Main Street, Suite 206
Phone: 6313858171
Site: bluestar-online.com

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