Gamestop
Customer service

I was a loyal and frequent customer at this store but no longer. I was unfortunate enough to buy a RC car for my son from there and came home to find it poorly made, cheap, and not working at all. I went back within 7 days and asked for a store credit because obviously I did not want the same cheap toy that I spent $25 on but was refused. Yes, maybe that is their store policy, a bad one at that, but I think keeping loyal customers happy would be more important. I was not asking for my money back, I was glad to spend that money and more on something else but they just did not care. I will chalk this up to a lesson learned. I should have trusted my instincts and took him to Target to pick a gift. I will not spend my hard earned money to store who treats their customers like they do not matter.

Company: Gamestop
Country: USA
State: California
City: Modesto

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