Best Buy
Cash Refund Over $250 Sent by Mailed Check After Headphone Return

Hello to everyone that reads this report.

This past Sunday I went into a BestBuy Store in Mooresville, NC to purchase
headphones called "The Beat" made by Monster an advertised
plus endorsed by Dr. Dre. The headphones costs $320.00 with NC
state tax. When being showed the headphones by the sales representative I asked him could he open the box so I could at least hear them on My Apple Ipod and he said they couldn't do that but we have a set on display that you can listen to and behind the stand they are hooked up to an apple ipod very similar to what I have, plus he stated if you didn't like them, just bring them back within 30-days and we will give you your money back no questions asked, so I took his word for it and purchased the headphones. I hooked them up taken very little out of the box, even used my own batteries so I wouldn't mess with most of the packaging just in case I didn't like the headphones, well, long story short, I didn't like the sound of the headphones. They sound okay, but they are geared up more for HD sound with great separation, however, your music you download onto your device must have HD quality sound if not, you will not enjoy the headphones.
90% of my music is recorded differently so these headphones didn't work for me. I will stay with using my Sony noise canceling headphones. So I took the headphones back the next day for a cash refund because that's how I paid for them. I was told since I spent over $250.00 dollars cash for this purchase I will be mailed a Check in the mail for my refund. Aint this some Sh_t? I didn't go in that store to purchase these headphones with an I.O. U did I. They told me that it would take anywhere from 7-15 days or longer before I see my refund by check in the mail.

Well you can figure, that's the last time I shop at any BestBuy store every again. They lost a great customer here and others I have been talking to all day about this one. Whatever happened to Circuit City, we could use them right about now. Bottom Line, watch out of this refund thing with Bestbuy if you are still going to shop there. Keep in mine, I'm not sure what else this store is not telling us, meaning writing it in bold letters where the customers can see there policies and have to find out the hard way. Take care. Thought you should know. Ps. If they do this to thousands of customers on a daily basis, think about all the interest money they are making off of our money per day by holding your refunds... Go figure... At least you know you are not getting your money back to put into your bank to get the interest...

Company: Best Buy
Country: USA
State: North Carolina
City: Mooresville
Address: 633 River Hwy
Phone: 8882378289

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