Verizon Wireless
Promised $100 Rebate Never Received After Repeated Calls
- 05-12-2003
- 4
Electronics and household app.
Purchase a cellular phone from Verizon Wireless, January 12,03. Part of the come on to buy the phone was a $100.00 rebate that would be mailed within 10-12 weeks.
I never received the rebate and have now called Verizon 5 times. There response or lies have changed with every call. They first stated that after the 12 week period that I was calling too soon.
The most recent explanations are that the check was sent and they would send another. According to Verizon the 1st check was sent March 14th, the second April 29th. I have not received anything as far as a rebate goes. They wonder if it is the mail service? Interesting I have no problem receiving my monthly phone bill from them.
As of today I asked for them to reissue the check and send it overnight mail. There response was quite original, "once we approve a check we must hold it for 30 days. I have never heard such ignorant liars.
I asked for the phone number for Verizon corporate headquarters. Guess what, they state they do not have one. More Lies!!
Company: Verizon Wireless
Country: USA
Phone: 8888264932
Site: verizonwireless.com