EWireless Experts, Wireless Experts
EWireless Experts, Wireless Experts, Squaretrade, LG No customer service I would not recommend to anyone. F rating in the BBB! Please read
- 05-18-2009
- 2
Electronics and household app.
First off I did not check their BBB rating prior to my purchase. Only after when I started having problems I did, and it was no surprise that they were an F!
I purchased a $480 phone from them, and after delayed shipping I did receive the phone. Within the first week it turned out to be pretty defective so after another week I got it sent back out to them. After 2 weeks of nothing I got in contact with them again, they delayed a response for another few days then finally sent me out another phone. After a week of that phone it started show the same signs of a defective phone so I contacted them about it and heard nothing.in the meantime I continued to use the phone until I would heard back from them and a couple weeks later it crashed and failed to start up.
I contacted them and said they couldnt do anything but to repair it. So I would be without a phone for another couple weeks and then pay to repair it. They had told me prior to purchase that I had a manufacturers 90 day warranty, and when I called LG they told me it was void. I had also purchased extended warranty through Squaretrade, and they just told me to contact the company, and voided out the warranty. Its a bit ridiculous thats this phone that lasted a month, thats costed me half a grand, is now completely dead and between three companies noone can help me.
I would not buy a phone through ewirelessexperts.com again, they do not stand behind their products and are very dishonest. Even having insurance on your items doesnt mean anything b/c apparently they can just refund you what you paid for the insurance and act like you never had any. And LG in America, doesnt touch LG products in Europe. What kind of international phone is that?
And why didnt I know all this information prior to paying my savings on this expensive phone!
Beware! Buy only if you have the money to WASTE
Company: EWireless Experts, Wireless Experts
Country: USA
State: California
City: Inglewood
Address: 721 South Glasgow Ave. Unit B
Phone: 3106421800