Virgin Mobile USA
Charges to credit card never reversed. New York City New York

I named Virgin Mobile to interface my quantity for their support. After waiting 53 units to keep in touch with somebody, I eventually cope with. The remainder of the phone call just required about 10 minutes. Once we arrived at the component wherever they wander me through the development of my telephone, there's a mistake. The repetition informs me this can need to be delivered to the amount 2 technology to solve and they might contact me within twenty four hours to repair the problem.

Forty hours later I contact them back again to get an update. The store period was again over one hour. This time around I named later at night. The individual I spoke to educated me the only real problem was a lost bill number. I gave them the bill number.

Two days later, nevertheless not ported. I named to stop the interface and obtain a brand new quantity. A boss within the interface division needed to stop the deal.

I acquired a new range. Was charged for that new quantity and was charged for that quantity that never ported. I called back to discover why the cost was not corrected and was informed again, it'd need to be delivered as much as another degree. I expected to get a contact number and was informed they do not have the amount. I had been informed the repetitions contact them via an IT solution demand.

I'll will have to document a written criticism to my charge card organization and that I need to be inconvenienced by store instances of over an hour or so simply to protest to somebody about getting me for a merchant account which was never energetic.

Company: Virgin Mobile USA
Country: USA
State: Nationwide
Phone: 8883221122
Site: virginmobileusa.com

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