Sears
No customer service

I purchased a new STOVE 11/08 used slef cleaning oven for 1st time when it finished glass door was all streaked in between glass looking like it was a 100 years old. Unable to wipe it clean as stain was in between glass I called Sears, service tech came out, he was very nice but unable to help with the problem. I was told this was common, so I asked to replace the door with one that had no glass and was told this was not a option. It has been over 20 years since my last stove purchase so I was hoping this one would last as did the last one. This one already looks like it has been used for many years. If I was told this would be a problem I would have purchased another with a solid door. Sears hasn't even made an attempt to correct the problem and we are very unhappy with their customer service.

Company: Sears
Country: USA
Site: sears.com

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