Boost Mobile
Phone Turned Off Over Unannounced $3 Tax and Dropped Texts

I have been with boost mobile now for about 2 months and I have had enough. Almost every single time I try to make a call it says, the number or code you have dialed is incorrect. I get text messages at 4 am from people who actually texted me earlier in the day and sometimes I never get the messages people send, and people dont get the ones I send them half the time either. The customer service is horrible. I am on the $50 a month plan and when I went to pay my bill they charged me $3 in taxes and didnt tell me I needed to pay an extra $3 so they said I only paid $47 towards my bill and turned my phone off. I called customer service and the first two people I couldnt even understand and they didnt know what they were doing, I explained the situation and they still made me go and pay the damn $3. So when I start explaining to them about my text messages and it not letting me dial out they just blew me off and said oh Im sorry Im not sure what the deal with that is. Tomorrow I am switching back to my old service. Please do not waste your time or money on boost mobile. I promise you will regret it

Dredre09
Mesquite, Texas
U.S.A.

Company: Boost Mobile
Country: USA
State: Texas
City: Mesquite

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