Conn's
Six-Month-Old LG Refrigerator Needs Part, Rude Managers Will Not Help

We purchased a LG side by side fridge. It is barely 6 months old. They have ordered a part for it. Now the waiting game. I DON'T want my money back. Just exchange it for a product that works. I have been spoken to very rudely. A 6 month old product that cost over 1,300 dollars shouldn't be having any kind of problems. The store managers are very rude. I have been told that this is how Conn's conducts business now. Once they sell you the product... It's your problem when something goes wrong. Once and IF the product is fixed. I will never purchase another item from Conn's.

You cannot talk to someone that will help you. They just pass you to customer service... And you are at their mercy. Once a manager returns your call... Their attitude is horrible. We were even willing to buy a more expensive fridge one that works. Still have to wait for the service men to come. In the meantime losing our contents of the fridge. Never again!!!

Company: Conn's
Country: USA
State: Texas
City: Orange

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