B&H Photo Video
Classic Misrepresentation and New York manners
- 01-03-2009
- 17
Electronics and household app.
For Chrsitmas my wife wanted an Apple Ipod touch 32 gb media device. My research showed that there were first and second generatin devices. I seached only for second generaltion devices and was taken to the B & H web site.
I have herad horor stories about New York Photography stores but B & H seemed ok. The web paged decribed a second genreation device.
I ordered Apple APIPODT32 iPod touch 32GB Wi-Fi Media Player w / January Software Update in November thinking that this would get me the latest and greatest software when it was released. Using paypal gave me confidance. I printed out the description.
After Christmas my wife informed me the the unit was a first generation device and that a software upgrade would cost $30. I emailed and called B & H. I was told that I received what I ordered and that they were done. I was also told that there could be no return. Paypal did not help either.
I checked the B & H web site. Now in January the description says 1st generation. Obviously people had complained. This smells bad.
Company: B&H Photo Video
Country: USA
State: New York
City: New York
Address: 420 9th Avenue
Phone: 2124446615