Cricket Wireless
Phone Did Not Work and Customer Must Pay to Return It
- 12-03-2008
- 6
Electronics and household app.
I just got a phone Cricket today and when I plugged it in to charge it the phone wouldn't work. So I call customer service they said that I need to pay to return the phone to them for a refund when they sent me a broken phone they would not offer me a replacement or nothing said instead of send a call tag to get the phone and sending me a new one. She said that she would have web support call me back in 24 hours. Why would I pay 50 dollars for a phone that doesn't work and then I would have to be the one to pay to ship it back and wait 30 days for a refund!!!
Makes know since to me! I called back to troubleshoot the phone and they guy got my phone number and than hung up on me.
What kind of service is this?
Company: Cricket Wireless
Country: USA
State: Nevada
City: Las Vegas
Site: mycricket.com