Cricket Wireless
Sent phone that didnt work

I just got a phone cricket today and when i plugged it in to charge it the phone wouldnt work. So i call customer service they said that i need to pay to return the phone to them for a refund when they sent me a broken phone they would not offer me a replacement or nothing said instead of send a call tag to get the phone and sending me a new one. She said that she would have web support call me back in 24 hours. Why would i pay 50 dollars for a phone that doesnt work and then i would have to be the one to pay to ship it back and wait 30 days for a refund!!!

Makes know since to me! I called back to troubleshoot the phone and they guy got my phone number and than hung up on me

What kind of service is this

Company: Cricket Wireless
Country: USA
State: Nevada
City: Las Vegas
Site: www.mycricket.com

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