T-Mobile
Charged $100 for Alleged Liquid Damage on Phone Replaced Under Warranty

I have had nothing but problems with tmobile phones since I signed to the them. They phone I got for free just 3 months ago locked as in the keypad locked for no reason. Tech support had no answer and told me since its still under warrantee to send the phone in and they will send me a new phone as long as there is no other damage. Which there was not! About a month later I had a 100 dollar charge for water damage, based on circles or black dots on the back of the phone. Which there actually was no sticker on the phone, Either way there was absolutely no liquid damage to the phone, none.

Cmon, this is southern california I can't remember the last time it even rained. Of course there is no one who can help me and I have to just pay it. I have lost all faith in Tmobile because this is a greedy excuse of a scam. And after seeing the scores of other victims ripped off in the same exact way! I have no doubt that this is a scam. So far it does not look like im going to get whats fair (my $ back) so hopefully theyre will be a lawsuit against them and they will get what they deserve like the rest of the greedy corporations got. I can't even get to customer service because theyre lines are crossed with theyre pay as you go plan. This is a joke, I hope tmobile gets what they deserve. All there phones are sub par and have problems. I personally know this because I have 4 or 5 of theyre phones. All of them have been defective in one way or another. I hope there is a lawsuit against them because this is no way to treat your customers. I can't even get service on the westside of LA. Please please do not do business with tmobile. Theyre warrantee is like a crap shoot. Buyer beware!

Company: T-Mobile
Country: USA
State: Washington
City: Bellevue

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