Best Buy
Buy a product, but contact manufacturer if item is faulty
- 09-10-2008
- 6
Electronics and household app.
I bought a graphic card from best buy, and the wrong item was in the in the wrong box, i took the item right back to best buy and the manager on duty, a ms adriane (only name given) told me that i had to send it back to the manufacturer, to which i ask why, i did not give my money to the manufacturer, i gave it to best buy, but she gave me not answer. I even called customer service, and they said the same, the day i bought the graphic card the sales man ensured me that if i had any problem with the item, i could bring it back for a full refund, i guess they will say anything to get a sale
Company: Best Buy
Country: USA
State: Maryland
City: BALTIMORE
Address: SECURITY SQUARE
Phone: 4102811900