Best Buy
Graphics Card Return Refused and Customer Told to Contact Manufacturer
- 09-10-2008
- 7
Electronics and household app.
I bought a graphic card from Best Buy, and the wrong item was in the in the wrong box, I took the item right back to Best Buy and the manager on duty, a Ms. Adriane (only name given) told me that i had to send it back to the manufacturer, to which I ask why, I did not give my money to the manufacturer, I gave it to best buy, but she gave me not answer. I even called customer service, and they said the same, the day i bought the graphic card the sales man ensured me that if I had any problem with the item, i could bring it back for a full refund, i guess they will say anything to get a sale
Company: Best Buy
Country: USA
State: Maryland
City: Baltimore
Address: Security Square
Phone: 4102811900