Electrolux USA
Bad product
- 09-10-2008
- 12
Electronics and household app.
A motor failure in a front-loading, heavy-duty, water-efficient Frigidaire washer (model 417.440842) triggered the failure of both the motor and main control boards according to a qualified service person. Two service visits and replacement of the main control board was needed to determine that.
The cost to replace the two boards is $700 plus service cost. The total repair cost is more than the original cost of the machine.
The machine is three years old. The standard guarantees are less than three years. The company, (Electolux) customer service person "lacks the resources" to respond to this complaint.
Company: Electrolux USA
Country: USA
Site: electroluxusa.com