Microsoft Xbox 360 Credit card
Removing Credit Card From Xbox Live Account Takes Weeks

Electronics and household app.

If you have an Xbox 360 and you or your kids play Xbox Live. Do not put a credit card on the account!!! If you do there is no way to delete the card other than calling the company and talking to 3-4 different customer service reps for 45 minutes... And then being told it takes 2-4 weeks to get it off. It was an unbelievable nightmare!!!

Apparently Microsoft has taken some lessons from AOL and make it as difficult as possible to remove a service after signing up. I guess they are worried about fraud right? Well then I guess fraud is OK when it benefits their company but not when it hurts them, else they would make the sign up process as difficult as the sign off right? And there is not even a warning pop-up when you add the CC which tells you what a nightmare it will be if you enter the info. Ridiculous!!! And it's been going on for years now.

Have your kids buy Microsoft points at their local retail store instead and save yourself a lot of trouble and stress.


Company: Microsoft Xbox 360 Credit card
Country: USA
State: Washington
City: Redmond
  <     >  

RELATED COMPLAINTS

Xbox Live-microsoft
Children Can Run Up Xbox Live Charges on Parent Credit Card

Microsoft *Xbox Live Bill. Xbox.com
16 Unauthorized Xbox Live Charges Despite Owning No Xbox

Microsoft Xbox Live
Several Bogus Xbox Live Charges Totaling Over $200 in One Day

Microsoft
Xbox 360 backward compatibility missing for original Xbox game Driv3r

Microsoft Xbox Live
Xbox Live Auto-Renewal Charged Mother's Card After Expired Card Deleted

Microsoft 360 Xbox Live
Xbox Live Set Up Recurring Billing to Debit Card Without Consent

Microsoft
Xbox Live Accounts Hacked, Support Blames Terms Violation

Microsoft Corporation
Xbox Live Account Corrupted Shortly After 12-Month Purchase