Costco
Service

I was being served terrible by the same supervisor twice at Costco Mountain View. The supervisor, a middle age, Mexican person with black eye brows and black short cut, works at Merchandise Pick Up sector. This afternoon. I purchased two digital cameras, and when I asked a cashier for separate receipts, the teller told me to talk to a supervisor. This supervisor looked very serious when I asked him how to get two separate receipts for each digital camera. The guy told me that because of the Costco system that does not allow to print multi-receipts, But if I were an Executive Member with an AMX card, I can get multi-receipts. This supervisor (I did not want to reveal his name) told me to go to return sector. This guy said, "Ask them (people who work at return sectioin) to give me a call, then I will let you go to the cashier and get your receipts." I returned two items, and because I am not an Executive Member. The second terrible experience occurred to me when I returned to Costco at Mountain View. Around 6:15pm, the door was closed. I asked a person who checks the receipt at the exit door if I could have a chance to enter. However, that terrible supervisor hurried to me, and said, "We're closed, OUT!" I replied, "I just wanted to pick up one item very quickly. "It is fine that the Costco has its own policy, but this same supervisor's attitude was really horrible!!!"Out! Have a good day!" says the supervisor.

Company: Costco
Country: USA
State: California
City: Mountain View

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