Peach Direct
Horrible customer service!

Our name is Rosa Anderson, my spouse Melvin may be the unique bill owner. Melvin included my brand through GE Money, along with having a charge card released. GE Capital confirmed I had been approved about the consideration Mon “March 5.”

I requested and obtained a HP Pavilion Media focus on Feb 14. I'd a deploy my pc on March 3, the machine transpired, and my developer "Ron" created connection with horsepower via a pc talk. The integral program restoration didn't function. Ron and that I were known back again to Mango Immediate, I had been guaranteed something restoration disk could be shipped on Friday, I also recommended the CSR the check was wrong, I required a 22', I had been guaranteed a boss might get with e-on Friday to solve the problem. Mon I named and talked to Eliser she refused to talk to me, declaring I had been not approved about the consideration, I requested on her "LCOM" or "ACOM" Nearby or Region Director, Eliser declined, she mentioned these were unavailable, that was a Blaydon "rest", since she never requested may I please obtain a call-back quantity from you, and when my manager or boss is free they'll get in touch with you. Melvin and that I named Friday night, and talked to Ali, she declined to help me aswell, I requested on her supervisor "Kevin", once more I had been informed the drive could be shipped and somebody might create contact concerning the check. I sent Mango Immediate twice on Friday and when on Thursday, by nowadays, no body has created one connection with Melvin and me to solve the problem. I named Mango Immediate on Friday "Rosalyn" once more she'd not talk to me, Melvin was past fed up, he recommended "Ali" to talk to me or deliver a return tag for bill of the computer. With no 'Method Recovery Drive, I am unable to make use of the computer. I requested "Ali" on her LCOM or ACOM name, she declined to provide me the name. I expected to get a boss, I talked to Bryan Fury, he called me to horsepower, I requested for that Representative of the middle to deliver a contact detailing the terrible string of occasions, and he declined aswell. I named horsepower and talked to Chris he mentioned he don’t understand why Bryan/Mango Immediate known me to horsepower about changing screens, I'd need to return through Mango Immediate.

I'll be sending a duplicate of the mail towards the Energy Commission aswell. I work with a telecom organization; this undoubtedly may be the toughest customer support I've actually handled in my own life. Your customer support representatives and supervisors are continuously supplying felonious and incorrect data. About the primary Mango Immediate Website: under Grievances, you've the audacity to express: "Client Satisfaction" that's certainly a travesty.

Company: Peach Direct
Country: USA

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