Actron Manufacturing Company
Returned my faulty car scan tool, and got NOTHING

I ordered an Actron diagnostic scanner through Amazon.com in mid. It did not work, so I called tech support. They suggested I try it on another vehicle and/or replace a certain car fuse. I tried both, but it still did not work.

An Actron rep confirmed via phone that the product carried a one year warranty. She advised me to return it to manufacturer, along with invoice as proof of purchase. I did this.

That was over seven months ago. I never received a response from Actron. I regret that I did not return the product via registered mail, so it was impossible to track.

Company: Actron Manufacturing Company
Country: USA
State: Ohio
City: Cleveland
Address: 15825 Industrial Parkway

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