Circuit City / Element LCD TV
Misleading customer service!

Our Component FLX 3120 TELEVISION turned faulty on April 4,07. And so I called-up signal area support 888-333-2333 and provide all of them the required info including that I actually donot have signal area benefit safety intend to Jennifer concerning the Television issue.

After having me draw the ability and waited 30 seconds, and also the Television nevertheless would not power-on. Therefore it was determined that my LCD would want restoration or trade. I had been informed my Jennifer to create the LCD towards the shop for an exchange. After I got to 120 Sundance Pkwy Round Rock Tx 78681 shop. I had been informed by Krystie that since I actually donot have signal area benefit safety strategy an change might just occur if my item where purchase within 30days. And so I named 888-333-2333, and spoke with Anthony that I had been informed by Jennifer to create the LCD towards the shop for an exchange. Anthony was really apologetic and desired to keep in touch with Krystie subsequently Krystie supervisor John. After speaking for some moments, Anthony explained he was underneath the presumption that I'd signal area benefit safety strategy, and since I actually donot have that I've togo through the produce for that repairs.

Listed Here Is my grievances, I actually donot mind going right through the produce for that repairs, What I actually do mind is the fact that I acquired the run-around Signal City client consultant. If Signal City workers where you can inform me that within the first-place, I'dnot need to bring the 50lb TELEVISION towards the shop for nothing. Not just have Signal City lost my period and as a result of this Signal City have dropped a person.

H.C.

Company: Circuit City / Element LCD TV
Country: USA

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