Metro PCS
They won't fix my phone that THEY broke

I'd dropped my charger and so I visited a city pcs shop to purchase a brand new one. I passed my OPERATING telephone to some repetition behind the table. She went right into a back-room for all moments, returned out with my telephone, which today had a flashing red-light along with a freezing metro pcs display. I expected her if which was regular and he or she said yes and so I purchased the charger and went home. I blocked the charger in and attempted to energy it-up... Nothing happened. Billed it for one hour and attempted to energy it up. Still. The freezing display. I returned towards the shop to protest and return the charger. Exactly the same repetition got my telephone went in to the back-room again after which arrived and stated it'd water damage! (it had been working good one hour and half before after I strolled in to the shop!) I stated thatis absurd and requested her how she understood. Evidently, there is a behind the battery that I Have never actually paid interest however it "demonstrated" it'd water damage. Difficult! I have never actually decreased it in water. I asked for that boss. He was as much an idiot whilst the repetition and so I requested for that higher-up. He offered me the amount of their local supervisor. She stated easily spend a reduced insurance charge of $85, I really could obtain a new telephone. I had beennot going to spend something SIMPLY BECAUSE THEY broke my telephone and so I informed her that was undesirable. She subsequently called me back again to the store-manager this time around. I created the error of arriving prior to the store-manager got in and noticed the exact same boss. I had been informed the supervisor would not maintain for 2hrs. 2hrs later I return and he'd been briefed from the boss and currently had a partial view of the problem. I tell him what is happening, he adopts the "back-room" returns out and claims nicely not just is there water damage however it also offers bodily harm (accurate several scores). BUT he explained actually the joint was coming undone and began to draw on the bit that had been unchanged until then! I told him "which was nothing like that before"."Oh, therefore today you are blaming me of returning there and splitting your phone?" (Uh... Yeah!) "My boss had previously explained concerning the harm to the telephone (What's this? A conspiracy against clients?) and since itis broken you've no guarantee." Obviously, used to donot get any quality out of this moron except a title and quantity of a fix man I ought to go see. I believe I Would rather consider my odds having a new community.

DO NOT actually register with city pcs! Their a questionable organization and certainly will NEVER allow the client gain. They will develop any justification they may to avoid that. The little amount of cash you save on the regular ideas wont replace with all of the various ways they attempt to mess you. And what type of companies possess a "back-room" anyways? Just those individuals who have anything to cover. Should you enter every other instant shop, anythingis completed within an open atmosphere. Do not change to MetroPCS!!!

Company: Metro PCS
Country: USA

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