Metro PCS
Unauthorized over charges, no customer service!

I applied to possess 2 metro pcs phones.

I called 14 days before my period finished, therefore it might provide the City Computers people the full time to truly have the required 24 - 72 hours to revise the data.

Over 1000 hours have handed plus they charged me for just two telephones.

Customer Support is just a LAUGH! You are able to NEVER obtain a useful individual. You usually obtain a diverse solution each time you call-back.

I'm advised that City PCS Customer Support isn't allowed to call-back clients, NOT allowed to provide out contact info to corporate, NOT allowed to check out through having a client problem.

I'm advised that despite the fact that METRO PCS is meant to be always a flat rate, same fee each and every month, they are able to over-charge once they wish to, and that I am informed that I'm NOT allowed to truly have a reimbursement or credit for that overcharge since, "what is done is performed."

They continue to cost me various quantities each month.

They've had more than 1000 hours to make contact with me and also have declined to do this.

Anybody know any actual contact info to City PCS Corporate, or even to somebody apart from these foolish client service representatives that offer SIMPLY NO CUSTOMER SUPPORT

Please respond with data, knowing it.

Company: Metro PCS
Country: USA

  <     >