Factory Direct Deals
OVERCHARGED for an item that NEVER SHIPPED, won't answer phone

Electronics and household app.

On 4/4/07, I received an email about "Today's Blast Item" from Factory Direct Deals. So I ordered a "Blast Deal of the Day" from Factory Direct Deals. The email listed the Samsung Digimax A7—7 megapixel digital camera at $149.99, but with a value of $199.99.

It was a 24-hour deal that was emailed at 10:30 pm. I placed the order online at ~9:30 the next morning. When I placed the order, at checkout, I was being charged $199.99.

There is a comment box for each order. So in the box, I wrote that I didn't want the camera if they were going to charge me $199.99, instead of the blast price of $149.99.

On 4/6/07, Factory Direct Deals charged my bank account $226.34 for the camera. It has never arrived. They don't answer the phone. It goes to a full voice mail box.


Company: Factory Direct Deals
Country: USA
State: Florida
City: Pensacola
Address: 7171 N Davis Hwy
Phone: 8507916147
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