Sears / Phillips TV
Be cautious where spent your cash!

Electronics and household app.

We purchased a 42" PLASMA - TV from SEARS for the youngsters' room On January 31 it survived only a little over per month, it simply quit functioning! I attempted to consider it back again to the shop where I had been informed that I'd need to spend A - 15% restocking charge

(on the broken Television). Sears subsequently explained to truly have a technology view it since if it might not be set then I'd obtain a new Television! It got over per month to obtain my components and also have it maintained. They maintained my Television on 4/12/07 you know what? It doesn't function it requires a brand new panel.

I called Sears back plus they explained they wouldn't substitute the television that they might do is simply support it! And so I questioned them imagine if it can't be mounted think about the cash I invested for this, they essentially stated that it was my damage. So here I'm caught having a piece of crap sitting in my own family room, I'm so angry and frustrated and may stop myself for buying the stupid Television.

I named Phillips on 4/13/07 and requested them a couple of questions about my issue all I acquired was nicely we've to determine if your support technology from Phillips may contact it after Sears technology handled it. Am I going to get my money-back or get a new Television i requested? The clear answer was NO!

Please be cautious where spent your cash and till this very day I'll never purchase one more thing from SEARS!!! Personally I think and do trust me and my children were robbed of our great hard-working money. What's more frustrating is removing something special from your own kids and never understanding how to displace it or where the cash can come from to repair it!!


Company: Sears / Phillips TV
Country: USA
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