ATT 2.4 GHz 3 Handset Answering Machine
Bad customer support

I bought this product (Product # E2728B) in regards to a week before at our local Walmart Shop in Houlton, ME. It had been the final one about the ledge after I selected it-up, and that I observed it'd recently been exposed. I got it towards the technology department. Lady and informed her I'd be prepared to buy it anyhow, if she'd examine the container and ensure that anything was there.

She did, and stated anything was there. After I got it from the container a few nights before and set it-up, I realized that there is no instruction guide. I attempted to work well with it to get a day or two anyhow—unsuccessfully. I named the neighborhood shop and requested for that supervisor (207-532-2181). A man called "Skip" found the telephone, and that I described what had occurred and requested him to mail-me an instruction guide. He set me on-hold, and that I simply thought he was receiving anything to create my tackle with, but rather a lady called "Irene" arrived about the point and questioned me to replicate the tale. I'd to replicate every aspect a few occasions on her, and he or she subsequently stated, "Well, have you been likely to take it back?" I mentioned, "No, I reside a significant methods from city, and all I'd like is for you really to mail-me an instruction guide." She got huffy and had me replicate all of the recognition facts a third-time. Then, she got my handle. After I informed her the tackle, she stated: "Well, that you don't stay really significantly, I reside in Hodgdon" (a-town about 8 kilometers nearer to the shop). It's a 30-distance round-trip to my local Walmart, and we're a-1-vehicle household at the moment.

She then had the temerity to consult me why I did not examine the items of the container myself before making the shop. At that time, I'd had it and that I simply stated, "That Is incredible. Please simply mail-me the training guide" and hungup.

Company: ATT 2.4 GHz 3 Handset Answering Machine
Country: USA

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