Motherhood Maternity
Absurd return policy/customer support

I purchased a pre natal Audience a couple of months before in the shop in Palmdale, CA. After I got house, I popped the container and discovered a battery in position along with a lost guide. They certainly were facts the product offered in my experience wasn't completely new within the container. The container was described "BATTERIES NOT INTEGRATED " but included one. How otherwise might the guide be lacking aswell?

I returned towards the shop, 2 nights after, and requested for an exchange. That's likewise in conformity for their 10 times return policy, I imagined. I had been informed they didn't have anymore of these. I expected to get a reimbursement or perhaps a store credit instead. I had been informed that since these things (not garments) were simply retailed by them, they CAn't provide me a store credit. I've to request FIRST LOOKS (the maker) instead. They'll have the ability to substitute that for me personally if First Looks change them. I told the supervisor that for that bit (about $30), she might provide me a shop credit plus they may protest for their provider about providing them with delivered/not completely new in-box products. I'm Parenthoodis client — I purchased that from them and so need to become repaid by them. I taken care of a brand new product and didn't get one, it's simply reasonable to obtain my cash back. I had been actually versatile enough to simply accept a shop credit, but that also wasn't feasible, based on the supervisor. I've to leap to a different ring to obtain my cash back. Before I obtain a substitute from First Looks, I'd have previously given birth. Exactly what a trouble.

I went home really annoyed and chose to maintain them and simply allow the condition proceed. Being upset over $30 isn't worthwhile particularly when you're pregnant. You'd genuinely believe that being truly a shop for expectant mothers, they'd display more empathy.

Well, I really like these products but their customer support and return policy is very absurd.

Company: Motherhood Maternity
Country: USA

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