Alltel Cellular Wireless
Ripoff Terrible Customer Service dishonest $35 reconnect fees abused & mistreated
- 07-19-2002
- 6
Electronics and household app.
Started Alltel Wireless on June 12th on July 12th they shut down the phone and said that I owed a $35 reconnect fee. It took over 55 minutes on hold to try and resolve this. Also they do something called an "automatic fee" for a Mr Rescue. Mr Rescue is a towing service that has nothing to do with cellular fees. They say that they add this is an "automatic add on" after a 90 day "trial" but I was invoiced for this fee from day 1. How many people just pay these things. Lots thats why they do it.
Fred
Charlotte, North Carolina
Company: Alltel Cellular Wireless
Country: USA
State: North Carolina
City: Charlotte
Phone: 8002558351
Site: www.altel.com