Cingular wireless
Billed for Unmade Calls and Service Not Shut Off After Request

Oh my where do I begin... Well let me just say this company not just the center in Quincy but Cingular in it's self is one big rip off.

I began being billed for calls I did not make on my cell phone. I tried to dispute the problem and even have it fixed at my local dealer - three times I got 3 answers - all of them different. I then requested to have my service shut off on October!!! Almost 9 months later they have no record of me ever requesting this!!!

I have made so many phone calls and wrote so many e-mails I can't even see straight! I then put all the info into a spread sheet format, put it in a packet, sent copies of info to not only Cingular but also to the Illinois attorney general!!! Well that got them to respond but they respond to complaints I didn't make!!! To make a long story short I now need to write them again, to try to settle this.

My words of advice - Never ever ever use Cingular - for the first 3 months things were peachy - after that they turned into the rip - off company from hell!

Heather
Quincy, Illinois

Company: Cingular wireless
Country: USA
State: Illinois
City: Quincy
Site: www.cingular.com

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