Verizon, Verizon Florida, Verizon Fios
Disputed $203 Internet Charge After Service Restored, Internet Shut Off

Electronics and household app.

I've been back and forth with Verizon to dispute a phone charge of 203.00 their trying to make me pay. Some of my phone services was turned off due to non payment back in January of 06. March 16, I paid the balance of a $576.00 bill. In doing that, Verizon restored my services. Now here it is 5 months later, their telling me I owe 203.00 for internet service. Mind you my service was restored in March. Now their telling me it was turned on in error.

My internet service has been off since August 28th due to the 203.00 charge their trying to make me pay. I spoke with a lady by the name of Judy 1800-483-7988 ext. 359, what a joke that turned out to be. Not only did she tell me I owe the money, she told me it's the responsibility of the customer to make payments on the right account. I'm sure I'm not the only one dealing with the same issue with them.


Company: Verizon, Verizon Florida, Verizon Fios
Country: USA
State: Florida
City: Tampa
Site: verizon.com
  <     >  

RELATED COMPLAINTS

Verizon
Fios Installer Spent Six Hours Without Finishing, Next Visit No-Show

Verizon - FiOS Internet
TV service not restored after payment, long waits and no communication

Verizon FIOS
FIOS service good but customer service slow and unprofessional

Verizon
Collection Bill of $43.50 for Bundle Never Installed or Billed

Verizon
Charged for Internet Service Cancelled Over a Year Ago

Verizon Fios
Atrocious service - Fios TV, internet package

Verizon
Credit Delinquency Not Reversed Despite Utility Commission Findings

Verizon
Charged After Cancelling Non-Working DSL, Sent to Collections

Verizon
Collections Notice for Service Cancelled Three Times Before Use