Strauss Photo Technical Customer Service
Customer support is hardly high

After studying different manufacturers due to it is exceptional display quality score, I bought a Philips 42PF7320A / 37. I bought your item having a producer's guarantee of just one year involved online through Expo Technology. May 5 once the Television was shipped it had been broken. And so I named Philips customer support range 1866-845-3578. The specialist supplied me using the subsequent nearby businesses for fix:

* Strauss Picture Technical Support (202)-529-3200

1240 Mt. Olivet Rd. N.E.

Washington, DC 20002

Up to now September 11 Philips customer support has educated me they have requested the PDP (Plasma Display Cell) that Strauss requested for my Television, nevertheless, Strauss Picture Techinical Support must contact Philips help division release a the components. It appears tome that after 4 weeks of the Better Business Institution and also backwards and forwards run-around follow-up they facilitate this component and might simply go right ahead and obtain this $1700 Television fixed. It would appear that customer support isn't high these business priorities on both. A phone from the lawyer does not appear to function notice towards the state lawyer's office etc, possibly...

Company: Strauss Photo Technical Customer Service
Country: USA

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