Prestige Camera
Ripoff, dishonest, fraudulent

I bought a NEW Konica Minolta Dimage X1 camera online from Prestige Camera. I was shipped a USED camera. When I called and attempted to get a return authorization, customer service refused to let me return the USED camera and ship me a NEW one without demanding I pay $20 for shipping and $65 for returing the USED camera. Why should I pay anything when they substituted a USED camera for a NEW one? Further, Pretige Camera charged me the price listed on their website for a NEW camera but shipped ne a USED one.

The customer service people were rude, pushy, combative and condescending. Talking to them was a miserable experience and not reflective of what I expected of a quality customer service organization. Their singular purpose was to stop me from returning the camera not solving the problem.

CAVEAT EMPTOR with Prestige Camera

Company: Prestige Camera
Country: USA
State: New York
City: Brooklyn
Address: 315 East 89th St
Phone: 8004322180

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