Prestige Camera
Horrible customer service, no return, no money back, sent broken camera, out $350.00, ripoff
- 01-30-2006
- 6
Electronics and household app.
I have never in my life had so much trouble with a company. First they sent me a broken camera, then I called them and told them about it, they hung up on me. Then I had a least 6 phone calls to get them to agree to send me a replacement camera, I recieved no camera but a adapter for a completely different camera.
I called back to tell them, and they blamed me and said too bad, it was my fault, were extremely rude everytime I spoke with them. I called again and got them to agree to send the right thing, waited 2 weeks after not recieving anything. Called again, said that I had to call to quality control but I was out of the camera and the lenses I sent back to them, because 15 days were up.
It was there fault the 15 days were up because there screw ups. Now I have waited over a month, still no camera, had to pay to ship mine back to them, and my wife is having a baby in a week with no camera for pictures. This company is a joke, and that is being nice.
Company: Prestige Camera
Country: USA
State: New York
City: Brooklyn
Address: 337 East 89th St
Phone: 8004322179