Verizon Wireless
Charged $140 after deactivation request ignored, then sent to collections

Having fulfilled the terms of my contract with Verizon Wireless I called and had them deactivate my account.

I kept checking about a week after, by turning on the phone to see if it was active. I had to call them again three more times within a three to four month time frame and they finally "remembered" that I had requested the deactivation. Only after they had charged an additional $140 to my account.

I told them that they were not going to cheat me that way since it was their fault but they sent me into collections and marred my credit. Now I am being hounded by Allied Interstate.

Company: Verizon Wireless
Country: USA
Site: verizon.com

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